Also if now I try to reinstall the previous version, it no longer recognizes any device. If devices are not showing in the Aura UI, hit the refresh icon.Īll effects, with the exception of static and color cycle, have become slow and stuttering. Right-click on the Aura shortcut icon, Run as administrator to open the Aura application. Right-click on Setup, Run as administrator to install 1.07.22. Right-click on Setup (not AsusSetup), then Run as administrator to uninstall the old version and remove all cached data. Make sure you have updated the firmware for your keyboard & mouse using Armoury. If you experienced installation issues previously, please follow the procedure below: Please Include a screenshot of the Aura UI, and any other pictures if applicable. If the issue was present in the previous version(s). Do you have Aura for Graphics Cards installed also. If you have tried reinstalling Aura or Windows already.ĥ. (Shutdown, power off, unplug power cable for a minute)Ĥ. If a power cycle has made any difference. The AURA SYNC products you own and any other 3rd-party lighting software.ģ. The BIOS/firmware version for your hardware.Ģ. If you are not on the latest version, update to 1.07.22 to make debugging faster, please remember to mention:ġ. To better understand which issues you are currently experiencing with the latest release, I will be collecting your feedback from this thread to let the team know.
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